What Our Customers Asked
Whether you’re considering a smart vending solution or have already placed an order, this section answers the most common queries about our AI-powered machines, purchase process, and post-sale support.
General Information
We supply AI-powered refrigerated vending machines to UK businesses. Each unit is built for commercial use and fitted with intelligent vision technology, allowing customers to grab what they need without scanning or checkout. From compact offices to large transport hubs, we provide next-generation vending solutions tailored for B2B clients.
No, we only sell machines directly to businesses.
Once purchased, the machine is yours to operate, stock and brand however you wish. This approach gives our clients full control and flexibility without being tied to a service contract.
Our machines are designed for a wide range of commercial environments.
This includes corporate offices, universities, hospitals, gyms, transport hubs and event venues, anywhere that benefits from 24/7 grab-and-go access to chilled food and drink.
Yes, our team is available to guide you through specifications, delivery and installation.
We’re happy to schedule a consultation or demo, answer questions, and help you choose the right model for your site.
Yes, our team is available to guide you through specifications, delivery and installation.
We’re happy to schedule a consultation or demo, answer questions, and help you choose the right model for your site.
Product & Technical Specifications
The system identifies products with 99% accuracy.
It uses internal cameras and computer vision to detect items taken, so there’s no scanning, barcodes or checkout, just open, take and go.
Each model serves a different space and capacity requirement:
US360C AI Vending Mini: For tight spaces (holds 245 items)
US542CT AI Vending Pro: Our in-stock flagship (378 items)
US1200CT AI Vending Ultra: High-capacity, dual-door model (864 items)
All use AI product recognition and remote management, but vary in size and throughput.
Our machines are designed for a wide range of commercial environments.
This includes corporate offices, universities, hospitals, gyms, transport hubs and event venues, anywhere that benefits from 24/7 grab-and-go access to chilled food and drink.
All units keep items chilled between 0°C and 10°C.
They use a high-efficiency air circulation system for consistent internal cooling, with eco-modes and dual-zone options (on select models).
Yes, each shelf is adjustable to accommodate different item types.
You can mix bottled drinks, boxed snacks, and other sealed products based on your customer needs.
Installation & Setup
Each machine has a different footprint:
US360C: 580 mm wide
US542CT: 750 mm wide
US1200CT: 1415 mm wide
All models are freestanding and plug directly into a standard 13A socket.
We deliver to site and guide you through the installation process.
Setup takes less than an hour and includes power connection, system checks, and activation of your operator dashboard.
Yes, machines use 4G LTE for real-time monitoring and payments.
Connectivity is vital for inventory tracking, sales data, software updates and customer transactions.
No, all updates are delivered remotely.
We handle all software upgrades via the cloud, ensuring your machine always runs the latest features and security standards.
Yes, once unplugged and disconnected, the unit can be relocated.
We recommend using professional movers due to the weight and glass construction, especially for the US1200CT.
Ownership, Support & Branding
You do, all machines are sold outright.
There are no leasing contracts or ongoing rental fees. You're free to operate and brand the unit as you wish.
Each machine includes a 12-month parts and labour warranty.
Our helpdesk is available for remote diagnostics, software support and technical assistance throughout the period.
We offer full remote support, plus optional guidance on operations and stocking.
Troubleshooting, software help and system insights are all handled via our dedicated support team.
Customisation options such as wraps and lighting kits are not available in the UK at this time.
Yes, onboarding includes dashboard training and user guides.
We’ll ensure your team understands how to track stock, interpret sales data and manage your unit efficiently.
Nationwide UK Coverage
From single-site installations to multi-location rollouts, we deliver, install, and support across the country.
Including: London, Birmingham, Manchester, Leeds, Glasgow, Edinburgh, Bristol, Sheffield and more.
Need Support or a Quick Chat?
Whether you’re setting up one cooler or scaling across multiple sites, our team is here to help. We’ll match you with the right service plan and get everything running smoothly.
